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Frequently Asked Questions
What are your packing terms?
We typically use neutral brown cartons. For clients with registered patents, we can use branded boxes upon receiving authorization letters.
What are your payment terms?
T/T 30% as a deposit and 70% before Telex Release. We provide product and packaging photos before the balance payment.
What is your delivery time frame?
Typically, 10 to 30 days after receiving the advance payment, depending on order specifics and quantity.
Can you manufacture based on samples?
Yes, we can produce according to your samples or technical drawings and can develop the necessary molds and fixtures.
Do you test all goods before shipment?
Yes, we conduct a 100% quality test before delivery to ensure the highest standards.
What is your sample policy?
We can provide samples if parts are in stock, but customers need to cover the sample and courier costs.