Can you provide free samples?
Yes, we can offer free samples if we have ready stock. The freight cost shall be paid by the buyer. Samples are typically delivered within 3 days.
Do you offer OEM services?
Yes, we provide comprehensive OEM services, including printing your logo on products or customized packaging.
What is the typical lead time for orders?
For regular items, the lead time is usually 20 days. For OEM products requiring new packaging or molds, it takes approximately 30-45 days.
What are your payment terms?
We currently accept TT (Telegraphic Transfer) and Western Union.
How do you ensure product quality?
We perform 100% inspection during production, followed by random inspections before packing. Pre-production samples can also be provided for approval.
Do you have after-sales service?
Yes, we promise free replacement for any manufacturing defects and remain responsible for our products within their valid shelf life.