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Frequently Asked Questions
1. Can you help with custom designs or modifications?
Yes, customized services and OEM/ODM are welcome. We can assist with artwork design for packaging and product modifications based on your requirements.
2. What is the minimum order quantity (MOQ)?
For sample orders, the minimum quantity can be as low as 1 piece.
3. How long does it take to receive a quotation?
We typically provide a quotation within 24 hours of receiving your inquiry. For urgent requests, please specify in your communication for priority handling.
4. What is your quality control process?
We utilize professional quality controllers to supervise production. Every order undergoes 100% testing before delivery to ensure the highest quality standards.
5. What are the accepted payment terms?
We accept various payment methods including T/T, PayPal, L/C, and other secure payment options. Typically, terms are 30% deposit and 70% balance before shipment.
6. What is the typical delivery time for samples?
For items with general requirements, the delivery date for a sample is usually around 7 days.