❓ Frequently Asked Questions
How can I obtain a price list for your bandages?
Please provide your requirements via our contact form, and our sales representative will get in touch with you shortly with our latest catalog and pricing.
Do you provide free samples?
Yes, we can offer free samples. While the samples are free, the freight cost is typically covered by the buyer. In-stock samples can be delivered within 3 days.
Are OEM services available for custom branding?
Yes, we provide comprehensive OEM services including logo printing on the products or customized packaging. The cost depends on your order quantity.
What is the typical lead time for an order?
For regular items, the lead time is usually around 20 days. For custom OEM products, it typically takes 30-45 days to accommodate material sourcing and branding.
What are your payment terms?
We generally accept payments via T/T (Telegraphic Transfer) and Western Union.
How do you ensure product quality?
We perform a 100% inspection during production, followed by random inspections before packing. We also offer pre-production samples for approval before mass manufacturing begins.